They are everyday business-world expressions that we all use and take for granted. But they are costing American companies a fortune in missed opportunities and bad decisions.

For example: 

• The customer is always right
• We can probably do that in-house
• You get what you pay for
• We’re too swamped for that now

Jack Quarles, an entrepreneur and procurement expert, is author of “Expenses Sentences,” a book that promises to debunk our most common expressions and rewrite the business vernacular.

Tune in this week as Jack not only shares with host and reputation coach Dean Rotbart some of the business world’s costliest sentences, he also offers wise ways to reply to the bosses and colleagues who utter them.

Photo: Jack Quarles, Expensive Sentences
Posted: March 13, 2017
Monday Morning Run Time: 48 minutes 34 seconds 

Do you have what it takes to be the next Thomas Edison or Nikola Tesla? You might just be surprised.

Filip Valica, a freelance engineer and founder of The Product Startup, specializes in empowering small business owners and professionals – especially doctors – to succeed at do-it-yourself product development; coaching first-time inventors along a 16-step path from idea, to prototype, to manufacture, and ultimately, to shipping.

Join Filip and host Dean Rotbart as they explain how you, too, can turn a product idea into a profitable reality.

Photo: Filip Valica, The Product Startup
Posted: March 6, 2017
Monday Morning Run Time: 38 minutes 48 seconds 

When surgeon Ryan Jones isn’t operating on patients, Dr. Jones is a busy entrepreneur aiming to redefine how students of all ages learn boring, but necessary course material.

Dr. Jones is co-founder of CoursePics, an impressive Phoenix-based start-up that combines elements often used in effective marketing – strong visuals, storytelling, surprise, and originality – to teach otherwise leaden topics such as biology, pharmacy, and social and behavioral science.

Join host and reputation coach Dean Rotbart as he tests the CoursePics method of learning, challenging Dr. Jones – and listeners – to quickly visualize and create a story based on ten randomly selected objects, and then commit those objects to long-term memory. 

Photo: Dr. Ryan Jones, CoursePics
Posted: February 27, 2017
Monday Morning Run Time: 47 minutes 29 seconds 

This week on a special “Spring Training” edition of Monday Morning Radio, host and reputation coach Dean Rotbart interviews master storyteller Philip Revzin, author of “Just One Before I Die: A Cub’s Fan’s Chronicle of a Championship Season.”

A Chicago native, Phil’s career in journalism spans more than 40 years, and includes stints as Editor and Publisher of The Wall Street Journal Europe; senior editor at St. Martin’s Press; and Editor at Large at Bloomberg News.

In a wide-ranging discussion, Phil shares his insights on how others can publish a so-called instant book; the business lessons that can be gleaned from the Cubs’ World Series success; and why good writing and storytelling will never go out of style. 

You can pick up your very own copy of “Just One Before I Die” from our Monday Morning Radio Book Club. Whether or not you’re a Cubs fan, or even a baseball fan, you’ll find yourself caught up in Phil Revzin’s storytelling. To purchase your e-book and begin reading instantly, visit: http://tinyurl.com/BestBizBooks056.

Photo: Phil Revzin and his wife, Betsy Berry
Posted: February 20, 2017
Monday Morning Run Time: 1 hour 10 minutes

Ever wonder what happens after the cameras stop rolling on the CBS hit show, Undercover Boss? For Gina Rivera, who along with her company, Phenix Salon Suites were featured on Undercover Boss two years ago, her appearance launched enormous revenue growth and new opportunities.

In fact, with a boost from Undercover Boss, Phenix Salon Suites has become the fastest growing salon suite franchise in the U.S., zeroing in on 200 nationwide locations, and soon to enter the Chinese market.

This week, Gina regales host and reputation coach Dean Rotbart with the story of her exploding franchise business; her expansion into multiple beauty products lines; and her budding film career.

Photo: Gina Rivera, Phenix Salon Suites
Posted: February 13, 2017
Monday Morning Run Time: 41 minutes 05 seconds 

Brian O’Shea is in the business of stopping corporate spies and vandals from doing harm to businesses and professional practices. For every company, regardless of its size, Brian says there’s a criminal just salivating at the prospect of exploiting your security gaps.

Brian founded Striker Pierce Private Investigations in 2009, and has since conducted more than 3,000 investigations. Striker Pierce not only catches the bad guys, it also trains owners and executives how to prevent criminals from doing damage in the first place. 

This week, Brian tells host and reputation coach Dean Rotbart what every business executive, owner, and entrepreneur must know about crime prevention. 

Photo: Brian O'Shea, Striker Pierce Investigations
Posted: February 6, 2017
Monday Morning Run Time: 38 minutes 22 seconds 

Nancy Rosborough is a modern-day gold miner; only the nuggets she mines are wonderfully fragrant white truffles that despite their $500-a-pound price tag, are in great demand by gourmet chefs around the world.

Nancy’s company, Mycorrhiza Biotech, spent more than a decade figuring out how to successfully grow genuine Bianchetto truffles on loblolly pine trees – the only company in all of North America that’s cracked the code.

This week, our truffle sniffing host Dean Rotbart, not only shares Nancy’s story of perseverance and success, he reveals how other entrepreneurs can stake their own gilded truffle harvesting claims.

Photo: Nancy Rosborough, Mycorrhiza Biotech
Posted: January 30, 2017
Monday Morning Run Time: 34 minutes 

When it comes to leadership advice, Bill Treasurer doesn’t mince words. What great leaders need, he’s found, is a good kick in the A#%.

Okay, so in his latest book, A Leadership Kick in the Ass, Bill doesn’t euphemize the word ass. We do here strictly to placate those readers and listeners who are easily offended.

Bill is the founder and chief encouragement officer at Giant Leap Consulting, which excels at leadership development, strategic coaching, and team building. Bill’s corporate clients include Bank of America, Accenture, Saks Fifth Avenue, and Hugo Boss, among many other blue-chip businesses.

Can a single, solitary word change the nature and success of your business? Evan Carmichael says it can. His special word, unique to him, has transformed his young entrepreneurial life into that of a widely acknowledged social networking guru, not to mention a Toronto salsa-dancing legend. 

In his new book, Your One Word, Evan spells out what he says is the “powerful secret to creating a business and life that matters.”

This week, Evan reveals his “one word” and shows our hoofing host, Dean Rotbart, how he and his listeners can find and utilize their own special life-changing term.

Photo: Evan Carmichael, Your One Word
Posted: January 16, 2017
Monday Morning Run Time: 33 minutes 19 seconds