Sears Once Resembled the Amazon Juggernaut – What Happened?

There are plenty of lessons to be gleaned from the bankruptcy filing of Sears last week, and Steven D. Goldstein is just the expert to articulate them.

Steve, a one-time chairman of Sears Financial and member of the company’s executive committee, is an expert on management disengagement and the problems that ensue. He is currently president of Engaged Leadership Advisors, advising corporate leaders on ways to drive change, accelerate innovation, and assemble highly effective teams.

 

You may recall that in 2016, Steve was featured on Monday Morning Radio after he wrote the book, Why Are There Snowblowers in Miami?, which detailed how Sears continued to stock snowblowers in its Florida garden centers even though it hasn’t snowed in Miami since 1977.

Host and reputation coach Dean Rotbart caught up with Steve to get his advice for other retailers and businesses that seek practical recommendations on how they can avoid Sears’ missteps. 

Photo: Steven D. Goldstein, Engaged Leadership Advisors
Posted: October 22, 2018
Monday Morning Run Time: 24:01