Sun, 24 March 2019
You might say (or even sing) that Beth Kendall and her husband Bill are as lucky as lucky can be. The couple, after all, have co-owned All Out Chimney Sweep in Charlotte, North Carolina for the past 35-plus years.
With all due respect to Mary Poppins and her friend Bert, successfully running and maintaining a 21st Century chimney sweep business in the face of advancing technologies and changing consumer tastes is no song and dance. This week Beth, who earlier this year was elected as the first female president of the North Carolina Chimney Sweep Association, takes host and reputation coach Dean Rotbart up where the smoke is all billered and curled, and shares some smokin’ lessons that any business owner can readily profit from. Photo: Beth Kendall, All Out Chimney Sweep |