Can You Prove the Worth of Employee Training, Community Outreach, DEI, and Other So-Called “Soft Skills”?

Jack and Patti Phillips, a husband and wife Ph.D. duo, lead the ROI Institute, which provides a scalable and systematic approach to program evaluation. Their proprietary ROI Methodology is the most used and implemented such system in the world, adopted by 27 governments and three-fourths of the FORTUNE 500.

The Phillipses have a combined five decades of experience evaluating the wisdom of investing in so-called “soft skills,” including employee training, human resources, community outreach, and DEI - Diversity, Equity, and Inclusion.

Companies large and small pour hefty sums into these and similar programs, but do they get their money’s worth?

The Phillipses know the answer and in their latest book, Show the Value of What You Do, they make ROI Methodology accessible and easy to implement for every business owner and executive, whether assessing an existing program or planning new projects.

As host and award-winning journalist Dean Rotbart says, “At last when directors or supervisors demand, ‘Prove to me the value’ of your projects, you can do exactly that, thanks to Jack and Patti.”

Photos: Jack and Patti Phillips, ROI Institute
Posted: January 23, 2023
Monday Morning Run Time: 47:57