Overseeing Guests & Ghosts at Denver’s Iconic Brown Palace Hotel & Spa

Every president since Teddy Roosevelt has been the guest of Denver’s iconic Brown Palace Hotel & Spa, except two (Calvin Coolidge and Barack Obama).

Wizard Academy co-founders Roy & Pennie Williams are among the list of distinguished guests whose names grace the venerable logs of the hotel’s register.

Built in 1892, the triangular-shaped Brown Palace is the crown jewel of Rocky Mountain luxury hotels.

For the past 11 years, Marcel Pitton has served as the managing director of the hotel – overseeing its day-to-day operations and $42 million in facility upgrades.

At the end of May 2016, Marcel checks out of the Brown Palace to pursue new adventures.

Originating this week from the Eisenhower Presidential Suite at the hotel, reputation coach and Monday Morning Radio host Dean Rotbart talks to Marcel about what it takes to orchestrate a team of 400 employees to provide consistent world-class service – including the Forbes Four-Star and the Triple A Four Diamond designations every, single year.

Investigative reporter that he is, Rotbart also gets Marcel to settle the question once and for all about whether the Brown Palace’s permanent guests include ghosts – who many people swear they’ve encountered. Get the definitive answer, exclusively, on Monday Morning Radio.

Photo: Marcel Pitton, Brown Palace Hotel & Spa (Photography by Avital)
Posted: May 23, 2016
Monday Morning Run Time: 32 minutes 37 seconds

Want to learn how to turbocharge your personal or business reputation? Schedule a 30-minute FREE phone consultation with reputation coach and Monday Morning Radio host Dean Rotbart: 1-303-296-1200. Limited slots now booking for June and July 2016.