Phil Wrzesinski owns and operates one of the world's most magical independent toy stores, named “one of the 25 best independent stores in America” in the book Retail Superstars. He teaches and consults retail businesses on how to raise the bar in everything from financials to customer service to hiring and training a staff that is a work of art.

Phil and Tim Miles will be teaching a two-day course at Wizard Academy that will provide you with the tools and techniques you need to raise your level of Customer Service to the point where your customers will want to brag about their terrific experience with you.

Hear Monday Morning Radio's recent interview with Tim Miles
Register for Phil and Tim's Wizard Academy class 

Phil is interviewed on Monday Morning Radio by fellow Academy faculty member and graduate Dean Rotbart and by David Biondo, a veteran financial planner and successful entrepreneur. Rotbart and Biondo produce Monday Morning Radio and serve as co-hosts in cooperation with Business Unconventional on 710 KNUS AM in Denver.

Be sure to follow B. Unconventional on Twitter: @BUnRadio and subscribe to Roy H. Williams's Monday Morning Memo.  The best things in life really are free!

Monday Morning Radio - Run Time:  28 min  56 sec
Photo: Phil Wrzesinski, Toy House and Baby Too

Do you love classic cars?  Entrepreneur Jack Farland earns his living restoring some of the world's greatest automobiles to their original showroom condition: A 1962 Porsche Super 90; a 1960 Ferrari 250 PF Cabriolet; a 1970 Fiat Dino; and a 1941 Cadillac Series 61 - to mention only a few.

Farland, owner of Classic Restoration By Country Club - one of the nation's most respected classic restoration shops -  discusses the high-end restoration business and the business lessons he's learned from helping make client fantasies come true.

Farland is interviewed by Wizard Academy faculty member and graduate Dean Rotbart and by David Biondo, a veteran financial planner and successful entrepreneur. Rotbart and Biondo produce Monday Morning Radio and serve as co-hosts in cooperation with Business Unconventional on 710 KNUS AM in Denver.  Also joining the conversation is Jeff Wilson a small business expert and co-founder of LoomView Enterprises.  Wilson is a regular contributor to B. Unconventional. 

Entrepreneurial talent is not confined to conventional businesses.  Nathaniel Drew, this week's guest on Monday Morning Radio, is combining his musical talents with his business instincts to grow his Salt Lake Pops Studio Orchestra into a global Internetphenomenon.  You will learn a lot by listening to Nathaniel - not to mention enjoying his music immensely.  

Drew is interviewed by Wizard Academy faculty member and graduate Dean Rotbart and by David Biondo, a veteran financial planner and successful entrepreneur. Rotbart and Biondo produce Monday Morning Radio and serve as co-hosts in cooperation with Business Unconventional on 710 KNUS AM in Denver. 

Be sure to follow B. Unconventional on Twitter: @BUnRadio and subscribe to Roy H. Williams's Monday Morning Memo. The best things in life really are free!

Monday Morning Radio - Run Time:  37 min 51 sec
Photo: Nathaniel Drew

David McInnis, Wizard Academy faculty member and benefactor, revolutionized the news release industry when he founded PRWeb.  Now, McInnis is back with another forward-thinking company - Cranberry Newswire - that takes the concept of 'Media Bypass' to the next level.  

Media Bypass allows small business owners and entrepreneurs to navigate around news media gatekeepers - distributing their carefully crafted stories directly to existing and potential customers.  Unlike conventional news releases, the stories appearing on Cranberry Newswire have been professionally researched, reported and written by veteran journalists.  

That means customers and other readers will actually want to read about the companies, services and organizations featured on Cranberry Newswire.

McInnis's partner in Cranberry Newswire is veteran, Pulitzer Prize-nominated journalist Dean Rotbart, a fellow Wizard Academy faculty member.   

Rotbart and David Biondo, a veteran financial planner and successful entrepreneur, produce Monday Morning Radio in cooperation with their weekly radio newsmagazine, Business Unconventional, which airs each Sunday morning at 8:05 a.m. (Mountain) on 710 KNUS AM in Denver.

Be sure to follow B. Unconventional on Twitter: @BUnRadio and subscribe to Roy H. Williams's Monday Morning Memo. The best things in life really are free!

Monday Morning Radio - Run Time:  30 min  47 sec
Photo: David McInnis, Co-Founder, Cranberry Newswire

Wizard Academy faculty member Dean Rotbart, originator of the Buzz Snatching™ method of grabbing more-than-your-fair-share of the public's attention, is in the middle of a viral Buzz Snatching™ campaign designed to raise 50,000 pair of new socks in only three weeks to donate to the homeless.  Listen in as Dean explains how the idea arose and how YOU - listeners to Monday Morning Radio - can participate.

Dean will also host a free telephone conference on Wednesday, December 5th, at 9:30 a.m. (Eastern) to brief members of the Wizard Academy community on how YOU can do a holiday-season good deed and win some national attention for yourself, your products or your company.  

To register for this no-cost conference call and receive dial-in instructions, email Dean at: NoSocksToWork@gmail.com.  Be sure to include your name, company name, and contact phone number.  The call will last only 15 minutes - but the good it can do will knock your socks off.  Literally!   

Monday Morning Radio is hosted by Rotbart and by David Biondo, a veteran financial planner and successful entrepreneur. Rotbart and Biondo produce Monday Morning Radio in cooperation with their weekly radio newsmagazine, Business Unconventional, which airs each Sunday morning at 8:05 a.m. (Mountain) on 710 KNUS AM in Denver.

Be sure to follow B. Unconventional on Twitter: @BUnRadio and subscribe to Roy H. Williams's Monday Morning Memo. The best things in life really are free!

Monday Morning Radio - Run Time:  36 min  48 sec